Frequently Asked Questions - FAQ
Q:
How can I find out information about local help and support groups
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Q:
How can I find out information about my medical records (healthcare records)?
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Q:
How do I get seen at a hospital?
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In order to be seen by a specialist at any hospital a referral is required from your GP.
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Once the hospital has received the referral letter from your GP it is assessed by the relevant consultant or one of his/her team.
Q:
How can I find out about different hospital infections, including MRSA and Clostridium Difficile?
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Q:
How can my address details be changed?
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Please contact your GP practice for this to be actioned. Any information altered by your GP will automatically update the hospital's patient database.
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The interpreting service exists for patients who speak little or no English and patients who are deaf or "hard-of-hearing" and require communication support. Interpreters are supplied to the hospital by an agency and patients who require interpreters or communication support should discuss this with the department where they are receiving treatment. This department will then make the relevant booking with the agency.
More details about interpreting services »
page last reviewed: 20 June 2012