Out-patient appointment information

How can we help?

To change or cancel an appointment

Online

The preferred way to change or cancel an existing appointment is to use the online form, provided the appointment is two or more working days in the future.

Please do not use this form to change or cancel appointments for maternity, endoscopy, imaging/radiology, gynaecology, paediatrics, day surgery/out-patient procedures, RNTNEH, audiology or mental health.

For Choose and Book appointments please see the information below.

Telephone

To rearrange an existing appointment contact the out-patient appointment centre 020 7443 9757 open Monday to Friday 8am to 6pm.
Monday morning and lunch times are usually the busiest so please avoid telephoning during these times if possible.
The out-patient appointment centre cannot provide any information on day surgery procedures, diagnostic/imaging, Royal National Throat, Nose and Ear Hospital, endoscopy, gynaecology, maternity, paediatrics and mental health as they all have their own contact points, see below.

To check when your appointment has been made

Confirmation of the date and time may take up to two weeks to arrive in the post following a request for an appointment.

If you are concerned that you have not heard please contact your GP or phone the out-patient appointment centre 020 7443 9757 open Monday to Friday 8am to 6pm.

Maternity

If you are pregnant and would like to come to the Royal Free to have your baby, you do not need a referral from your doctor. You can complete a self referral form and post it or fax it to us on 020 7830 2752. Alternatively you can give us your details over the phone in order for an appointment to be processed. Contact the maternity call centre on 020 7794 0500 ext 36169.

Download "Having your baby at the Royal Free Hospital" – an information booklet for expectant mums.

Maternity - full term

To rearrange any existing appointment call the maternity call centre on 020 7794 0500 ext 36169.
Read more

Endoscopy / Hepatology

To rearrange an existing appointment contact 020 7830 2028 or 020 794 0500 ext 31642 / 38499
Read more

Imaging / Radiology / Ultrasound

Royal Free: To rearrange an existing appointment contact 020 7830 2036
RNTNEH: To rearrange an existing appointment contact 020 7915 1441
Read more

Paediatrics/children's services

To rearrange an existing appointment contact 020 7830 2144
Read more

Gynaecology

Oncology/Colposcopy: To rearrange an existing appointment contact 020 7794 0500 ext 35343.
Hysteroscopy/psychosexual counselling: To rearrange an existing appointment contact 020 7794 0500 ext 37088.
Read more

Audiology at the Royal Free Hospital

To change or cancel an existing appointment call 020 7472 6318
Read more

Mental health

To rearrange an existing appointment contact The Hoo: 020 3317 2918
Read more on the Camden and Islington NHS Foundation Trust website »

Royal National Throat, Nose and Ear Hospital

To rearrange an existing out-patient appointment contact: 020 7915 1651
Read more on the Royal National Throat, Nose and Ear Hospital »

Choose and Book

Please call the appointments line on 0845 608 8888, open between 7am and 10pm daily (all calls will be charged at local rate).

page last reviewed: 08 September 2010